Thank you for taking the time to complete our Customer Satisfaction Survey, we value your feedback.

This survey provides a set of statements that describe different aspects of your stay at our establishment. To complete the survey, please indicate the extent to which you agree or disagree with each of the below statements. Thank you for your participation.

» The service on arrival was welcoming.
Strongly Agree Strongly Disagree

10

9

8

7

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5

4

3

2

1

NA
» The check in process was efficient.
Strongly Agree Strongly Disagree

10

9

8

7

6

5

4

3

2

1

NA
» The room layout and furnishings met my expectations.
Strongly Agree Strongly Disagree

10

9

8

7

6

5

4

3

2

1

NA
» The room was clean.
Strongly Agree Strongly Disagree

10

9

8

7

6

5

4

3

2

1

NA
» The quality of the food met my expectations.
Strongly Agree Strongly Disagree

10

9

8

7

6

5

4

3

2

1

NA
» The staff were friendly and willing to help.
Strongly Agree Strongly Disagree

10

9

8

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4

3

2

1

NA
» The game ranger was hospitable and informative.
Strongly Agree Strongly Disagree

10

9

8

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5

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3

2

1

NA
» The overall bush experience was enjoyable.
Strongly Agree Strongly Disagree

10

9

8

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3

2

1

NA
» My checkout was accurate and efficient.
Strongly Agree Strongly Disagree

10

9

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1

NA
» I received value for money.
Strongly Agree Strongly Disagree

10

9

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2

1

NA
» The overall experience met my expectations.
Strongly Agree Strongly Disagree

10

9

8

7

6

5

4

3

2

1

NA
» I enjoyed my stay and would recommend it to others.
Strongly Agree Strongly Disagree

10

9

8

7

6

5

4

3

2

1

NA
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