The Centricity service ("the Service") presented to consumers is a voluntary survey service through which Diversified Technologies collects certain personal information from you, directly and through Diversified Technologies’ customers which include hotel chains and other service providers. We use this personal information we collect to convey your opinions and preferences relating to our customers’ products and services, which enables them to both identify products and services you prefer and address concerns you may raise.
It is important that you familiarise yourself with these provisions before you access the Service and that you not access the Service if you do not agree to abide by those provisions.
You may not use the Service and may not accept this Policy if you - lack the legal capacity to enter into a binding contract with Diversified Technologies; are a person who is not permitted to access or use this Service under the laws of the country in which you are resident or from which you access the Service; and/or require the consent of a guardian or parent to competently agree to this Policy and have failed to obtain that consent. By using the Service and/or content made available through the Service ("Content") you represent and warrant that you are of full legal age, or are emancipated or have your guardian’s consent to enter into a contract being this Policy.
We may implement systems designed to intercept and monitor your communications with us, to the extent permissible by law, in which case you consent to such interception and monitoring. As part of this process of intercepting and monitoring these communications, we may record such communications for disclosure on the basis set out in this Policy.
When you use the Service, Diversified Technologies automatically receives and records information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested. Diversified Technologies only uses this data in aggregate form and we may provide this aggregate information to our customers about how our users like you, collectively, use the Service, so that our customers may also understand how you make use of the Service.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting your survey and registration data.
These services are essential services that enable us to operate efficiently and effectively. Please let us know if you object to us incorporating these services into our service model. In the event you prefer us not to make use of these services, we may not be able to make the Service available to you.
We may link to other Services which are not within our control. Once you have left our Service, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the Service in question.
We and our customers use the collected information to provide you with a better service, and in particular for the following reasons:
We are collaborating with TripAdvisor LLC ("TripAdvisor") in order to integrate our Review Collection Service with TripAdvisor’s services (you can find out more about TripAdvisor’s services at http://www.tripadvisor.com/). We will give you the option of sharing your personal information with TripAdvisor as part of this integration between our and TripAdvisor’s services.
Other than for the direct marketing purposes referred to below, we may contact you by e-mail, phone, fax or mail in relation to the purposes set out in this section and by providing such information you are deemed to have agreed to us contacting you by these methods of communication. We will continue to contact you by way of such methods until you advise us in writing you no longer wish to be contacted by certain methods. Please note you are required to accept at least one of the above methods as your chosen method of receipt of communication from us.
We will not pass your details to anyone else (other than on the basis set out below and in accordance with appropriate disclosure requirements we may be subject to).
Our customer would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. You agree that we may send you such information by email, SMS, post or telephone where you have opted to receive such marketing materials. You may opt-out from the Service at any time, at which point you will no longer receive any further communication from the Service. You may, however, continue to receive direct marketing communications from our customers where you have consented to this and you should opt-out with our customers directly if you no longer wish to receive those direct marketing communications.
If we are providing you with services you will also be subject to the specific terms and conditions relating to the product and/or services you are being provided with and these terms will include additional information as to how we may contact you.
If you are a new client or you have previously asked us for information on our products, we may send you information on our range of products by email where we have your permission to do so.
If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than on the following basis: to our customer; to TripAdvisor; where we are required to do so by law; where it is needed by our agents, advisors or others involved in running accounts and services for you or in undertaking activities linked to the operation of such services or accounts on our behalf; or where the transfer or disclosure would otherwise be in compliance with legal requirements we are subject to including, but not limited to, statute or regulation.
If you think any information we have about you is incorrect or incomplete, please contact us, in writing, as soon as possible. We will correct or update any information as soon as possible.
We grant you a personal, revocable, worldwide, royalty-free, non-commercial, non-transferrable and non-exclusive licence to access our Content on the Service. This licence is for the limited purpose of enabling you to use the Service, in the manner permitted by this Policy and the Service’s functionality. In the event we revoke this license, you may no longer access the Service or make any use of our Content. You acknowledge that you do not acquire any ownership rights or rights of use in or to any Content by copying, reproducing, distributing, transmitting, displaying, broadcasting or publishing that Content except where explicitly permitted to do so.
This Policy contains provisions which limit our exposure to legal liability and even make you responsible for a variety of acts. Some of these provisions do have the effect of limiting your rights in law and conferring obligations on you by virtue of your agreement with this Policy.
Your use of and reliance through the Service is entirely at your own risk. The Service is provided "As Is" and "As Available".
To the fullest extent permissible by law, we disclaim all warranties of any kind, whether express or implied. While we take reasonable precautions in our operation of the Service, you agree that we shall not be liable in respect of any Losses however arising and whatever the cause. "Losses" means all losses (including, but not limited to those in respect of injury, damage to physical property or loss of life), liabilities, costs, expenses, fines, penalties, damage, damages and claims, and all related costs and expenses (including legal fees on the scale as between attorney and own client, tracing and collection charges, costs of investigation, interest and penalties).
We will use reasonable endeavours to make the Service available to you, and keep the Service available to you at the appropriate times. However, you agree that we shall not be liable in respect of any Losses caused by or arising from the unavailability of, any interruption in or your access to the Service (either in part or as a whole) for any reason whatsoever.
You indemnify us from any Losses attributable to your use or mis-use of the Service.
The Service is controlled and maintained from our facilities in the Gauteng province of the Republic of South Africa. You irrevocably agree that the law of the Republic of South Africa shall govern the Service and this Policy.
You consent to the jurisdiction of the South Gauteng High Court, Johannesburg, South Africa in respect of disputes which may arise out of your use of the Service and this Policy.
You also irrevocably and unconditionally consent to the jurisdiction of the Magistrates Court even though the value of a claim which we may have against you may exceed the ordinary monetary jurisdiction of the Magistrates Court.
We choose the addresses and other contact details specified in our ECT Act Disclosures section, below, for all communication purposes under this Policy, whether in respect of court process, notices or other documents or communications of whatsoever nature.
Access to the content on or through the Service and the Website itself are classified as "electronic transactions" in terms of the Electronic Communications and Transactions Act (No. 25 of 2002), as amended from time to time ("ECT Act"), and therefore you have the rights detailed in Chapter VII of the ECT Act and we have the duty to the disclose the following information:Our full name and legal status: Diversified Technologies CC