About Us
Diversified Technologies is a leading provider of hosted Software as a Service applications, with a specific focus on customer feedback and Voice of the Customer solutions. Our innovative applications allow companies to track customer satisfaction and feedback in real time, engage customers, build customer loyalty and turn feedback information into actionable data to improve their products and services.
Organisational Model
We take exceptional pride in the quality of our software and service, our customer relationships and our talented employees, and recognise these three pillars as the basis for a successful organisational model. We are a customer centric company by nature and take time to listen to and understand our customer’s feedback to direct the development of our solutions, ensuring a tight fit with their business goals.
Our Values
Values are important to us and we use them to guide us in our day to day dealings with customers, partners and our people. These are our core values:
- Quality
- Authenticity
- Trust
- Making the ordinary extra-ordinary
- Customer centricity
- Innovation
- Responsiveness
Customer Charter
Our Customer Charter sets out the standards of service that our customers are entitled to expect from us. In delivering a service we will:
- Treat you in a courteous and professionalism manner
- Deal with your request in an efficient and effective manner
- Welcome all your suggestions
- Deal promptly with any problems you may experience
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